bl444 Privacy Policy and Data Protection

1 What Information We Collect

Collecting certain personal information is necessary to provide you with services and manage your account on the bl444 platform. We only collect information that is required to operate our services.

1.1 Information Provided at Registration

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (encrypted)
• National ID card or passport details (for KYC verification)
• Address and nationality information

1.2 Transaction Information

• bKash, Nagad, or Rocket account numbers
• Deposit and withdrawal history
• Transaction date, time, and amount

1.3 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Website usage logs and cookie data
• Gaming activity history and preferences

2 Purpose of Data Use

bl444 uses your personal information for the following lawful purposes. We never sell your information to advertisers or third parties.

• To create, manage, and verify your account
• To process deposits and withdrawals and carry out financial transactions
• To verify age so that persons under 21 are kept off the platform
• To prevent fraud, comply with anti-money laundering (AML) rules, and ensure security
• To provide 24/7 customer service and live chat support
• To send bonuses, promotions, and personalised offers (subject to your consent)
• To improve platform performance and resolve technical issues
• To monitor and support responsible gaming activities
• To fulfil legal obligations

3 Information Sharing and Disclosure

bl444 treats your privacy with the utmost importance. We may share your personal information with third parties only in the following limited circumstances.

3.1 Service Provider Partners

Necessary information may be shared with selected partners to carry out core operations such as payment processing (bKash, Nagad, Rocket), technical infrastructure, and security services. These partners are contractually bound to meet our privacy standards.

3.2 Legal Requirements

We may be required to disclose information to comply with a court order, a lawful government request, or a legitimate demand from a law enforcement authority. In such cases, we will keep the information disclosed to a minimum.

3.3 Fraud Prevention

Information may be shared with relevant authorities to prevent fraud, illegal activity, or breaches of platform security.

4 Data Security Measures

bl444 follows the highest industry technical and organisational standards to protect your information. Our security framework is continuously updated.

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption
• Password Hashing: Your password is always stored in encrypted form — no one can read it
• Two-Factor Authentication: An additional verification layer for login and important actions
• Regular Security Audits: Periodic reviews by independent security experts
• Access Controls: Only authorised staff have access to the information they need
• Firewall and Anti-Fraud System: Suspicious activity is automatically detected and blocked
• Data Backup: Information is preserved through regular encrypted backups

However, no security on the internet can ever be guaranteed to be complete. While we take every precaution, in the event of a security breach we will notify you in a timely manner.

5 Cookie Policy

bl444 uses cookies to improve your browsing experience and to ensure the platform functions correctly.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining login sessions, security verification, and saving language preferences. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings, giving you a better experience on each visit.

5.3 Analytics Cookies

These cookies are used to analyse website usage and improve performance. The information collected is always anonymised.

You can disable non-essential cookies through your browser settings. However, this may affect some features of the platform.

6 Data Retention Period

bl444 retains your personal information only for as long as is necessary to fulfil the purposes described in this Policy, or as required by legal obligations.

• Active account data — for as long as the account remains active
• Transaction records — for a minimum of five years (as required by law)
• KYC verification documents — for up to five years after account closure
• Gaming activity logs — for up to three years
• Customer service communication records — for up to two years

Once the specified retention period ends, we will securely and permanently delete your information.

7 Your Rights

As a bl444 user, you have the following rights over your own personal information. To exercise these rights, contact us at [email protected].

• Right of Access: The right to know what information we hold about you
• Right to Rectification: The right to request correction of inaccurate or incomplete information
• Right to Erasure: The right to request deletion of your information in certain circumstances
• Right to Restrict Processing: The right to temporarily suspend the processing of your information in certain circumstances
• Right to Object: The right to object to your information being used for marketing purposes
• Right to Portability: The right to receive a copy of your information in a structured format

We will try to respond to your request within 30 days of receipt. Due to legal obligations, deletion of some information may not be possible.

8 Minors and Age Restrictions

The bl444 platform is for persons aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21. Age verification at the time of registration is mandatory.

If it comes to our attention that someone under 21 has opened an account, we will immediately delete that account and the associated information. If parents or guardians have any concerns regarding their child's personal information, please contact us at [email protected].

9 Third-Party Links and Services

The bl444 platform may at times be connected to third-party payment gateway services (bKash, Nagad, Rocket) or game providers. These third parties have their own privacy policies, and bl444 is not responsible for their policies.

We ensure through agreements with all partners that they handle your information appropriately and meet our privacy standards.

10 Policy Changes

bl444 may update this Privacy Policy from time to time. If there are any significant changes, we will notify you via your registered email or through a notice on the platform.

If you continue to use the platform after any changes, you will be considered to have agreed to the revised Policy. We therefore recommend that you visit this page regularly. The "Last Updated" date at the top of the Policy indicates when the most recent changes were made.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team.

• Email: [email protected]
• 24/7 Live Chat Support (in Bengali)

We are committed to responding to all privacy-related requests. Your concerns will be taken seriously and resolved as quickly as possible.